Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to SEOdigital.io ("SEOdigital.io," "Company," "we," "us," or "our"), a website and digital services brand operated by Society Digital LLC, a business organized under the laws of South Carolina, United States.

These Terms & Conditions ("Terms") govern your access to and use of https://seodigital.io (the "Website"), as well as your purchase and use of our SEO and AI-search audits, reports, monitoring, digital downloads such as guides, checklists and bundles, and related professional services.

By accessing the Website, creating an account, accepting a proposal, executing a service agreement, or purchasing services, you agree to these Terms to the extent permitted by applicable law.

For paid services, these Terms are incorporated into the applicable proposal, statement of work, order form, or service agreement when expressly referenced and accepted by the client.

If you do not agree with these Terms, you should discontinue use of the Website and refrain from purchasing our services.

You represent that you are at least 18 years old and, when acting on behalf of a business, have authority to enter into an agreement on its behalf.

2. Services

SEOdigital.io provides SEO and AI-search audits, digital downloads and related services in four groups.

2.1 Self-Serve Reports and Monitoring

• Free score: an automated check of a website's public search readiness, at no charge.
• Quick Report and Full Report: automated reports with prioritized fixes. A Quick Report can be upgraded to a Full Report at the posted upgrade price.
• Monitoring: scheduled re-checks of your site that show what changed and flag new problems, billed monthly.

2.2 Done-for-You Fixes

We can carry out fixes identified in a report, such as schema, on-page content, and speed changes. The scope and price are confirmed in writing before work begins, and nothing is charged until you approve it.

2.3 Custom Projects

Website design and development, marketing consulting, automation and similar services provided by Society Digital LLC are delivered under a separate written proposal or Service Agreement.

Prices for self-serve products are shown on our website at the time of purchase.

The specific services, deliverables, pricing, timelines, and limitations for each client will be established in a separate written proposal, statement of work, order form, or service agreement ("Service Agreement"), except for self-serve products and digital downloads, which are governed by Sections 2A and 2B.

We reserve the right to modify or discontinue service offerings, provided such changes do not materially alter an existing contractual commitment without appropriate notice or agreement.

2.4 Digital Downloads

We sell guides, workbooks, checklists and bundles of them as downloadable PDF files, as described on each product page. Digital downloads are governed by Section 2B.

2A. Self-Serve Reports and Monitoring Terms

Delivery. Reports are digital and delivered by email and a web link, usually within minutes. If yours doesn't arrive within 24 hours, contact us.

What reports are. Reports are automated, based on publicly available information at the time they run. AI answers vary by user, location and time. Reports are informational and are not a guarantee of rankings, traffic or sales, and not legal, financial or professional advice.

Your authorization. You confirm you own or are authorized to request a scan of the website you submit. We access public pages the way a visitor or search engine would.

Use of reports. You may use a report for your own business and share it with your web provider or team. You may not resell it or present it as your own work without our written permission.

Monitoring and trial. Monitoring is billed monthly at the price shown at checkout and renews until canceled. When monitoring is added after a report purchase, the first 30 days are free. Unless you cancel before the 30 days end, your payment method is charged at the monthly price shown at enrollment. Monitoring ordered on its own is charged at purchase and has no free trial. You may cancel at any time by emailing [email protected] or using the cancellation link we provide; cancellation takes effect at the end of the current billing period.

Refunds. Digital reports are generally nonrefundable once delivered. If a report fails to deliver, is substantially incomplete because of a technical error on our side, or you were charged in error, tell us within 14 days and we will re-run it or refund you.

2B. Digital Downloads Terms

What you are buying. A digital download is a PDF guide, workbook or checklist, or a bundle of them, as described on its product page. A bundle is a set of separate guides sold together at one price. No physical goods are shipped.

Delivery. Downloads are delivered electronically, usually within minutes, by email to the address you give at checkout, as a PDF attachment or a download link. You are responsible for entering a correct email address. If yours doesn't arrive within 24 hours, check your spam folder, then contact [email protected] and we will resend it.

License. When you buy a download, we give you a personal, nonexclusive, nontransferable license to save, print and use the files for your own business or household. You may share them with employees and contractors who work on your own business. You may not resell, redistribute, post, publish or sublicense them, include them in another product or course, or remove our branding or notices. The content remains the property of SEOdigital.io and Society Digital LLC. Each guide in a bundle is covered by the same license.

Informational only. Downloads are educational and are not legal, financial, tax or other professional advice. They do not guarantee rankings, AI-search mentions, traffic, leads or sales. Search engines and AI platforms change often, so menus, features and rules described in a download may change after it was written. Examples use fictional businesses for illustration. Your results depend on your website, market, competitors and effort.

Payment. Downloads are one-time purchases at the price shown at checkout. Payments are handled by a third-party payment processor, and we do not store your full card number. Taxes are handled as described in Section 4.6.

Updates. We may improve, replace or discontinue downloads from time to time. Unless a product page says otherwise, a purchase does not include future updates.

Refunds. Because a digital file is delivered immediately and cannot be returned, digital downloads are generally nonrefundable once delivered. If a file fails to deliver, is corrupted or unreadable, or you were charged in error or twice, tell us at [email protected] within 14 days and we will resend it, replace it or refund you. If you bought a guide and then a bundle that includes it, contact us within 14 days and we will review it.

3. Proposals, Scope of Work, and Project Changes

All services are subject to an agreed scope of work.

The scope may specify project objectives, deliverables, timelines, pricing, revision allowances, ongoing responsibilities, and other requirements.

Services or deliverables not expressly included in the agreed scope are considered additional work and may require separate approval and additional fees.

Any material change to project scope, functionality, deliverables, or timelines must be documented and agreed upon by both parties.

Project timelines are estimates unless expressly designated as binding deadlines.

SEOdigital.io is not responsible for delays resulting from missing client information, delayed approvals, third-party service interruptions, or circumstances outside its reasonable control.

4. Pricing, Payments, and Billing

4.1 Service Fees

Clients agree to pay the fees specified in their applicable Service Agreement.

Services may be billed as:

• One-time project fees
• Monthly recurring subscriptions or retainers
• Hourly consulting fees
• Milestone-based payments
• Separately approved additional services

All prices are stated in U.S. dollars unless otherwise specified.

4.2 Project Payments

One-time projects may require an upfront deposit before work begins.

The deposit amount, payment milestones, and final payment requirements will be specified in the Service Agreement.

Unless otherwise agreed, final deliverables and ownership transfers may be withheld until all applicable project fees have been paid.

4.3 Recurring Billing

For recurring services, clients expressly authorize SEOdigital.io or its designated payment processor to charge the agreed payment method at the price and frequency disclosed during enrollment.

Before enrollment, the client will be informed of the recurring charge amount, billing frequency, applicable commitment period, cancellation process, and any material additional fees.

Recurring services continue for the agreed subscription term unless canceled or terminated under the applicable agreement.

4.4 Payment Due Dates

Payment due dates will be stated on the applicable invoice or Service Agreement.

Invoices not paid by their due date may result in suspension of services after reasonable written notice and an opportunity to cure the overdue balance.

Any late fees or interest must be expressly disclosed in the applicable Service Agreement and comply with applicable law.

4.5 Advertising and Third-Party Expenses

Unless expressly included in the agreed price, the following expenses are separate from SEOdigital.io's service fees:

• Advertising media spend
• Domain registrations
• Hosting subscriptions
• Premium software licenses
• Third-party applications
• Stock media and licensed content
• AI platform usage and API charges

The client is responsible for approved third-party expenses incurred on its behalf.

4.6 Taxes

Clients are responsible for applicable sales, use, or similar transaction taxes, excluding taxes based on SEOdigital.io's net income.

5. Subscription Cancellation and Renewal

Clients may request cancellation of recurring services by emailing [email protected] or using an available account cancellation mechanism.

Monitoring subscriptions are also governed by Section 2A.

Unless a separately accepted Service Agreement establishes a fixed commitment period, monthly services may be canceled before the next scheduled billing date, with cancellation taking effect at the end of the current paid billing period.

For fixed-term agreements, cancellation rights, early termination charges, and renewal provisions must be expressly disclosed and agreed upon in the Service Agreement.

Cancellation stops future recurring service charges after the applicable cancellation effective date, except for outstanding balances, previously approved expenses, and legally enforceable obligations.

Fees for services already performed or periods already begun are generally nonrefundable, except as required by law or expressly stated in the Service Agreement.

SEOdigital.io will provide renewal notices and cancellation options whenever required by applicable law.

Cancellation requests will be acknowledged in writing.

6. Refund Policy

Because SEOdigital.io provides customized professional services, fees for completed work are generally nonrefundable.

Refunds for self-serve reports and monitoring are described in Section 2A, and refunds for digital downloads are described in Section 2B.

Refund eligibility depends on the nature of the service, work completed, contractual commitments, and applicable law.

For one-time projects, any approved refund may be reduced by the reasonable value of work already performed and nonrecoverable, previously approved expenses.

For recurring services, fees for the current billing period are generally nonrefundable once that period has begun, unless otherwise agreed or required by law.

Refunds for duplicate charges, billing errors, or services not delivered as contractually promised will be evaluated and resolved in accordance with applicable law and the Service Agreement.

Nothing in this section limits any nonwaivable statutory rights or remedies.

7. Client Responsibilities

Clients agree to:

1. Provide accurate, complete, and timely business information.
2. Supply necessary website, domain, hosting, advertising, and analytics access.
3. Review and approve deliverables within agreed timeframes.
4. Maintain lawful rights to content, images, trademarks, and other materials supplied to SEOdigital.io.
5. Comply with applicable advertising, privacy, intellectual property, and consumer protection laws.
6. Notify SEOdigital.io of material changes affecting the services.
7. Maintain appropriate account security and authorized user access.

Clients remain responsible for the accuracy and legality of their business claims, offers, pricing, product information, and regulated-industry disclosures.

SEOdigital.io may pause work when required information or approvals have not been provided.

8. SEO and Marketing Performance Disclaimer

SEOdigital.io uses commercially reasonable methods and professional judgment to improve clients' digital presence and marketing performance.

However, SEOdigital.io does not guarantee specific search engine rankings, AI-search mentions, website traffic, lead volumes, conversion rates, sales, or revenue results.

Search engine rankings and advertising performance are affected by numerous factors outside our control, including:

• Search engine algorithm changes
• Competitor activity
• Website history and technical condition
• Market demand and consumer behavior
• Advertising budgets
• Platform policies and restrictions
• Changes to third-party technologies

Google and other search engines independently determine rankings and indexing.

SEOdigital.io cannot guarantee that a website will maintain any particular ranking or that search engines will index all submitted content.

Forecasts, projections, performance estimates, and case studies are illustrative and do not constitute promises of future results.

No specific marketing result is guaranteed unless expressly stated in a separately signed written agreement.

9. Advertising Campaign Management

Clients retain responsibility for their advertising budgets and approved campaign expenditures.

Unless otherwise agreed, advertising accounts should be established under the client's ownership or control.

SEOdigital.io may be granted administrative or management access to perform contracted services.

Advertising platforms may reject advertisements, suspend accounts, modify policies, or change pricing and delivery systems without notice.

SEOdigital.io is not responsible for third-party platform decisions outside its reasonable control.

Clients must approve material advertising budgets and provide accurate information regarding products, services, claims, and promotions.

SEOdigital.io will not intentionally exceed an agreed advertising budget without authorization, subject to platform billing behavior and any disclosed limitations.

Advertising management fees are separate from advertising media spend unless expressly stated otherwise.

10. Website Development, Hosting, and Maintenance

10.1 Website Development

Website projects will be developed according to the agreed scope and technical specifications.

Any functionality, integrations, or revisions beyond the agreed scope may require additional fees.

10.2 Hosting and Domains

Domain registration, hosting, SSL certificates, backups, email services, and ongoing maintenance are included only when specified in the Service Agreement.

Third-party hosting and domain providers maintain their own terms, policies, and service availability commitments.

10.3 Website Maintenance

Unless an ongoing maintenance plan has been purchased, SEOdigital.io is not obligated to provide unlimited updates, security monitoring, backups, or technical support after project completion.

10.4 Website Compatibility

SEOdigital.io will use commercially reasonable efforts to develop websites compatible with the browsers, devices, and platforms specified in the project scope.

Compatibility with every device, browser version, plugin, or future technology is not guaranteed.

10.5 Security

No website or hosting environment can be guaranteed to be completely secure or continuously available.

Each party is responsible for the security measures expressly assigned to it in the Service Agreement.

SEOdigital.io will use reasonable safeguards for systems and credentials under its control but does not guarantee immunity from cyberattacks, service outages, or unauthorized third-party activity.

11. Intellectual Property and Ownership

11.1 Client Materials

Clients retain ownership of their preexisting trademarks, logos, business information, photographs, content, and other materials supplied to SEOdigital.io.

Clients grant SEOdigital.io a limited license to use these materials as reasonably necessary to perform the contracted services.

11.2 Completed Deliverables

Unless otherwise specified in the Service Agreement, upon receipt of full payment, the client receives ownership of original, custom-created final deliverables expressly designated for transfer.

This transfer excludes third-party materials, licensed software, preexisting SEOdigital.io intellectual property, and materials that cannot legally be assigned.

11.3 SEOdigital.io Intellectual Property

SEOdigital.io retains ownership of its preexisting methodologies, templates, software, internal tools, workflows, automation frameworks, proprietary processes, and general business know-how.

Where such materials are incorporated into a paid deliverable, the client receives a nonexclusive, perpetual license to use them as part of that deliverable for its intended business purpose, subject to applicable third-party restrictions.

Digital downloads are licensed and not sold, under Section 2B. SEOdigital.io keeps ownership of their content and copyright.

11.4 Third-Party Assets

Stock photography, fonts, themes, plugins, software, and other third-party materials remain subject to their respective license agreements.

11.5 Portfolio Use

Unless the client requests confidentiality in writing or the Service Agreement provides otherwise, SEOdigital.io may identify the client and display publicly released work in its portfolio, marketing materials, and case studies.

Confidential information, private analytics, and nonpublic financial data will not be disclosed without appropriate authorization.

12. Artificial Intelligence Services and Automated Systems

SEOdigital.io may use artificial intelligence, machine learning, and automation technologies in providing services.

These technologies may assist with content creation, analysis, customer communications, workflow automation, reporting, and related activities.

Clients acknowledge that AI-generated outputs may contain factual inaccuracies, incomplete information, unintended bias, or other errors.

AI-generated content and recommendations are not guaranteed to be accurate, original, legally compliant, or suitable for every purpose.

Clients are responsible for reviewing and approving AI-generated materials before publication or use in consequential business decisions, except where the parties have expressly agreed upon a different review and approval workflow.

SEOdigital.io does not provide legal, medical, financial, or other regulated professional advice through its AI services unless separately authorized and qualified to do so.

Ownership and licensing of AI-generated outputs may be affected by applicable law and third-party platform terms.

Clients must not submit sensitive personal information, protected health information, financial account credentials, or other regulated data into AI systems without an approved data handling arrangement.

SEOdigital.io will not knowingly configure AI systems to impersonate individuals, engage in unlawful deception, or violate applicable law.

13. Confidentiality and Data Protection

Each party may receive confidential business, technical, financial, or operational information from the other.

Both parties agree to use reasonable care to protect confidential information and disclose it only as necessary to perform their contractual obligations or comply with applicable law.

Confidentiality obligations do not apply to information that:

• Becomes publicly available without a breach.
• Was lawfully known before disclosure.
• Is independently developed without using confidential information.
• Is lawfully obtained from an authorized third party.
• Must be disclosed pursuant to legal process.

Personal information collected through the Website will be handled in accordance with SEOdigital.io's separate Privacy Policy.

Where SEOdigital.io processes personal information on behalf of a client, the parties may be required to enter into a separate Data Processing Agreement.

Each party remains responsible for the privacy and data protection obligations applicable to its own activities.

14. Email Marketing, Messaging, and Lead Generation

Clients using SEOdigital.io's email, SMS, automated outreach, or lead generation services are responsible for ensuring that their contact lists, consent records, marketing claims, and communications comply with applicable law.

This includes, where applicable, the CAN-SPAM Act, Telephone Consumer Protection Act, state privacy and consumer protection laws, and platform messaging policies.

SEOdigital.io may refuse or discontinue campaigns that appear unlawful, deceptive, abusive, or inconsistent with applicable platform rules.

SEOdigital.io does not guarantee email deliverability, message delivery rates, lead quality, or recipient engagement.

The client remains responsible for obtaining legally required consent and maintaining suppression or opt-out records, except for obligations expressly assigned to SEOdigital.io in writing.

15. Third-Party Services and Platforms

SEOdigital.io may use or integrate with third-party platforms, including payment processors, hosting providers, analytics tools, advertising platforms, communication services, and AI technologies.

These providers operate under their own terms, privacy policies, and service conditions.

SEOdigital.io is not responsible for outages, policy changes, account suspensions, pricing changes, data loss, or other actions taken by third-party providers outside its reasonable control.

Clients are responsible for complying with the terms of third-party platforms used in connection with the services.

16. Reports, Analysis, and Informational Content

Website content, audits, reports, recommendations, educational materials, and marketing insights are provided for general informational and business purposes.

Such content does not constitute legal, tax, accounting, investment, medical, or other regulated professional advice.

Clients should consult qualified professionals before making decisions that depend on professional advice.

17. Acceptable Use

You agree not to:

• Violate applicable laws or regulations.
• Infringe the intellectual property or privacy rights of others.
• Submit false, misleading, or unauthorized information.
• Interfere with the operation or security of the Website or related systems.
• Attempt unauthorized access to systems, accounts, or data.
• Introduce malware, malicious code, or harmful software.
• Use automated tools, scrapers, bots, or data extraction methods in a manner that disrupts the Website, except as permitted by applicable law or written permission.
• Use the services to promote unlawful, fraudulent, deceptive, defamatory, harassing, discriminatory, or abusive conduct.
• Misrepresent your identity or authority.
• Resell or redistribute SEOdigital.io services without authorization.

SEOdigital.io may suspend or restrict access where reasonably necessary to protect the Website, clients, third parties, or applicable legal compliance.

18. Warranty Disclaimer

To the fullest extent permitted by applicable law, the Website and services are provided "as is" and "as available."

SEOdigital.io disclaims all warranties not expressly stated in a signed written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, and error-free performance.

SEOdigital.io does not guarantee that the Website or services will be uninterrupted, secure, timely, or free from errors or harmful components.

Some jurisdictions do not allow certain warranty exclusions, so some limitations may not apply to you.

19. Limitation of Liability

To the fullest extent permitted by applicable law, SEOdigital.io, its owners, officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes loss of profits, revenue, business opportunities, goodwill, data, search rankings, website traffic, or other economic losses arising from the use of, or inability to use, the Website or services.

SEOdigital.io's total liability for claims arising from a specific service will not exceed the fees actually paid by the client for that service during the three months preceding the event giving rise to the claim, unless otherwise stated in a signed agreement or required by law.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

20. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless SEOdigital.io and its owners, officers, employees, contractors, and affiliates from third-party claims, damages, liabilities, and reasonable expenses arising from:

• Your breach of these Terms or a Service Agreement.
• Your violation of applicable law.
• Materials, claims, content, or instructions you provide.
• Your infringement or misappropriation of third-party rights.
• Your unauthorized use of the Website or services.

SEOdigital.io will promptly notify you of covered claims where practicable and may reasonably cooperate in the defense at your expense.

21. Suspension and Termination

SEOdigital.io may suspend or terminate access to the Website or services if:

• You violate these Terms or a Service Agreement.
• Payments become overdue.
• Continued service creates legal, security, regulatory, or reputational risk.
• Required cooperation or information is not provided.
• Applicable law or third-party platform requirements prohibit continued service.

Clients may cancel services as provided in the Service Agreement.

Termination does not affect accrued payment obligations, confidentiality duties, intellectual property provisions, limitation of liability, indemnification, or other provisions intended to survive termination.

Upon termination, SEOdigital.io will provide reasonable transition assistance only if agreed in writing and subject to payment of applicable fees.

22. Dispute Resolution

Before initiating formal proceedings, the parties agree to attempt in good faith to resolve disputes informally for at least 30 days after written notice.

If the dispute is not resolved, it will be resolved in accordance with the governing law and venue provisions below or any alternative dispute resolution method specified in a signed Service Agreement.

23. Governing Law and Venue

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles.

Subject to applicable law, the state and federal courts located in South Carolina will have exclusive jurisdiction over disputes arising from these Terms, except where a signed agreement provides otherwise.

24. Force Majeure

Neither party will be liable for delays or failure to perform caused by events beyond its reasonable control, including natural disasters, labor disputes, pandemics, utility or internet failures, government actions, war, terrorism, third-party platform outages, or cyber incidents not caused by that party's negligence.

Payment obligations for work already performed remain due.

25. Electronic Communications and Signatures

By using the Website or entering into agreements electronically, you consent to receive communications electronically and agree that electronic signatures, acceptances, and records have the same legal effect as handwritten signatures and paper records where permitted by law.

26. Modifications to These Terms

SEOdigital.io may update these Terms periodically.

The revised Terms will be posted on the Website with an updated effective date.

Continued use of the Website or services after the effective date constitutes acceptance of the revised Terms, except where applicable law requires additional notice or consent.

A signed Service Agreement may only be modified as provided in that agreement.

27. Severability and Waiver

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect.

Failure to enforce any provision does not waive the right to enforce it later.

28. Entire Agreement and Assignment

These Terms, together with any Service Agreement, Statement of Work, proposal, or order form, constitute the entire agreement regarding their subject matter and supersede prior discussions or understandings.

You may not assign your rights or obligations without SEOdigital.io's written consent.

SEOdigital.io may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

29. Contact Information

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